ASA provides a variety of services designed to strengthen operations, foster collaboration, and support data-informed decision-making. Examples of our offerings include:

  • Process Reviews & Mapping
    Lead collaborative sessions to document current workflows, clarify ownership, and identify pain points, delivering visual process maps to support future improvements.
  • Facilitation
    Facilitate structured meetings or retreats to guide teams toward consensus, surface challenges, or co-create strategic goals.
  • Solution Design
    Work with you to frame complex challenges, assess root causes, and co-design solutions that can be implemented with clarity and accountability.
  • Data Solutions
    Develop tailored dashboards, reports, and data models that support academic and operational decision-making, resource planning, and KPI tracking.
  • Automation & Workflow Optimization
    Support the implementation of workflow automations and system enhancements to reduce manual processes, streamline approvals, and improve service delivery.
  • Advisory and Thought Partnership
    Offer insight, consultation, and/or structured feedback as a strategic partner to help departments navigate change, test ideas, and plan for growth.
  • Transformation and Project Management
    Provide planning, coordination, and change management support for initiatives that involve operational, structural, or strategic shifts.
  • Workshops and Training
    Lead sessions on topics such as data literacy, Lean principles, or continuous improvement practices, tailored to your team's needs.
  • Strategic Planning Support
    Partner with departments to design actionable roadmaps that support both short- and long-term planning. Using data-driven analysis and institutional priorities as a foundation, we help align your goals with Emerson’s strategic vision, ensuring measurable impact, cross-functional coordination, and sustainable progress.
  • Monitoring Emerging Trends
    While ASA does not offer direct support for AI planning or implementation, we remain aware of emerging trends, such as artificial intelligence, demographic shifts, and policy changes, that may impact academic and operational strategy. We use this awareness to inform our broader work in data analysis, planning, and institutional decision-making.

For questions regarding our services, please contact our team at asa [at] emerson.edu (asa[at]emerson[dot]edu) or submit a project request

Learn more about Emerson College's strategic vision at Extraordinary Emerson 2030.