Emerson College


Education Abroad and Domestic Programs
Walker Building: 10th Floor
120 Boylston Street
Boston, MA 02116-4624


Phone: 617-824-8567
Email: castle [at] emerson.edu (castle[at]emerson[dot]edu)

Kasteel Well

Mailing Address (Letters Only)

Kasteel Well
Kasteellaan 20
5855 AE Well (L)
The Netherlands

Office of Student Affairs (OSA)

OSA Staff work from 8:15 a.m. to 11:15 p.m. (Dutch Time). Due to the flexible nature of their job, they are often out of the office. It is best to reach them by email at osa_castle [at] emerson.edu (osa_castle[at]emerson[dot]edu) for non-urgent matters.

Telephone Numbers

Office Telephone: 011-31-478-507-117 (from U.S.) **
Emergency Telephone: 011-31-478-507-119 ***

** The Netherlands is six hours ahead of Boston, or Eastern Standard Time.
*** In case of serious emergency, family members may call 011-31-478-507-119.

Mailing Packages to Kasteel Well

We recommend FedEx or UPS when shipping from the U.S.

Customs fees could apply to items shipped internationally. Expensive items and items that are bought new (Phones / laptops / electronics) and sent into the Netherlands from abroad will be held at the customs office until the import fee is paid on delivery of the package. Fedex will actually pay this money in advance and send you a bill after delivery.

When ordering online, we recommend making use of local websites, such as bol.com and amazon.nl, to avoid customs tax.

Address packages as follows (leave "Kasteel Well" off the package label)

Sample Kasteel Well Package Mailing Label

Name (Student Name)
Street Address Kasteellaan 20
Town or City Well
Postal Code 5855 AE
Province Limburg
Country The Netherlands


*If the medication is produced in the United States, it is considered "unregistered" in the Netherlands. Sending unregistered medicine to the Netherlands by mail is prohibited! Please view the Health Insurance Requirement section of our website for further information.