Struggling with something? Or just want to chat? We’re not therapists, academic advisors, or tutors, but more like counselors or mentors: here to support you and help you make the most of your time at Emerson. Students can schedule a virtual appointment to meet with one of our staff members. Faculty or staff: Please feel free to contact us as well!
To share a concern about any student, including yourself, our Share a Concern page is an easy way to start.
While our campus offices are currently closed, Student Success is available remotely.
Physical location: 150 Boylston Street (Piano Row), 2nd floor
Email: studentsuccess [at] emerson.edu
Phone: 617-824-8650
Mailing address: 120 Boylston Street, Boston, MA 02116
Schedule a meeting online ConcernCenter
Hours of Operation:
Monday–Friday: 9:00 am–5:00 pm
(9:00 am–3:00 pm during the summer)
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Meet the Team
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Jade Carter-Smalley
Assistant Directorjade_cartersmalley@emerson.edu- Department Enrollment Management
- Department Office of Student Success
- Department Student Financial Services
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Sharon Duffy
Assistant Vice President, Student Successsharon_duffy@emerson.edu- Department Enrollment Management
- Department Office of Student Success
- Department Student Affairs
- Department Student Financial Services
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Christopher Grant
Director, Student Success, Access and Belongingchristopher_grant@emerson.edu- Department Enrollment Management
- Department Office of Student Success
- Department Student Financial Services
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Ruthanne Madsen
Vice President, Enrollmentruthanne_madsen@emerson.edu- Department Enrollment Management
- Department Enrollment Data & Technology
- Department Financial Aid
- Department Graduate Admission
- Department Office of Student Success
- Department Student Accounts
- Department Student Financial Services
- Department Undergraduate Admission
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Diana Salem
Assistant Director, Student Support, Transfers, Leavesdiana_salem@emerson.edu- Department Enrollment Management
- Department Office of Student Success
- Department Student Financial Services
