List of Holds
These holds block course registration and/or transcript ordering. If you have not been notified of your hold and require further information, please use the contact information below. The Registrar's Office cannot lift holds that belong to other offices.
Accept/Decline FinAid Award
This hold is applied to students who still need to either accept or decline their financial aid. Review visual step-by-step instructions (login required).
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
Account Balance
You currently have a balance due on your account and payment arrangements must be made before this hold can be lifted. If you recently paid your balance and would like to expedite the removal of this hold, please contact the Office of Student Accounts.
Student Accounts
617-824-8655
bills [at] emerson.edu (bills[at]emerson[dot]edu)
Athletic Equip Owed
These holds are typically given to student-athletes who have not returned their complete uniform.
Emerson Athletics
617-824-8490
erin_brennen [at] emerson.edu (erin_brennen[at]emerson[dot]edu)
Career Services Hold
Career Development Center
617-824-8586
careers [at] emerson.edu (careers[at]emerson[dot]edu)
Clinical Clearance Reqs
A Clinical Clearances hold is added to a Speech@Emerson student's account if the student is out of compliance with required clearances for in-person events including on-campus coursework (Immersion) and participation in community practica (CD612, CD613, CD614, and CD615). Students can see missing items within their Castlebranch accounts or contact their Student Success Advisor for additional assistance.
S@E Student Success
877-889-7647 (option 3)
studentsupport [at] speech.emerson.edu (studentsupport[at]speech[dot]emerson[dot]edu)
Conduct: Reg Blocked
Office of Student Conduct
617-824-8620
communitystandards [at] emerson.edu (communitystandards[at]emerson[dot]edu)
Course Evaluation Hold
This hold is applied temporarily at the end of the term and only blocks viewing your grades, or ordering transcripts. It does not block registration. Submit your course and instructor evaluations at evaluations.emerson.edu.
Registrar's Office
617-824-8660
registrar [at] emerson.edu (registrar[at]emerson[dot]edu)
Covid Hold
This hold is applied to a student's account because they have not met the College COVID-19 vaccination policy.
Emerson Wellness Center
617-824-8666
emersonwellnesscenter [at] emerson.edu (emersonwellnesscenter[at]emerson[dot]edu)
Debt Write-Off
You have an old balance on your account that needs to be taken care of. To get this hold removed, this debt will need to be resolved in full. Please contact the Office of Student Accounts to find out the amount of your debt and how to pay it.
Student Accounts
617-824-8655
bills [at] emerson.edu (bills[at]emerson[dot]edu)
Direct/Stafford Loan Exit
During your time at Emerson, you borrowed a Federal Direct or Federal Stafford loan. The Department of Education requires that all borrowers who graduate, drop below half-time status, take a leave of absence, or withdraw from an institution from which they received one of these loans, must complete a Direct Loan Exit Counseling via studentaid.gov/exit-counseling. This hold will be removed approximately three to five days after completion. To expedite the removal of this hold, please forward your exit counseling confirmation email to the Office of Financial Aid.
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
EDC Overdue Payment
This hold is typically given to students who either have severely overdue equipment checkouts or payments for equipment loss or damage.
Media Technology and Production
617-824-8433
timothy_macarthur [at] emerson.edu (timothy_macarthur[at]emerson[dot]edu)
Endorse Check
A private scholarship or private student loan check has been received by the Office of Student Accounts but must be endorsed by you, the student. Please make arrangements with the Office of Student Accounts to endorse this check payment.
Student Accounts
617-824-8655
bills [at] emerson.edu (bills[at]emerson[dot]edu)
Entrance/MPN requirement
You have accepted one or more Federal Direct Loans as part of your financial aid but have not completed your Direct Loan Entrance Counseling and/or Direct Loan Master Promissory Note (MPN). To complete your Entrance Counseling, please go to studentaid.gov/entrance-counseling and to complete your MPN, please go to studentaid.gov/mpn.
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
External Programs
This hold is typically given to students for financial or disciplinary reasons.
Education Abroad & Domestic Programs
617-824-8567
abroad [at] emerson.edu (abroad[at]emerson[dot]edu)
Health Hold
A health hold is added to a student's account if the student has not completed the required pre-matriculation health requirements. Students can see missing items on their Student Health Portal or contact the Emerson Wellness Center for additional assistance.
Emerson Wellness Center
617-824-8666
emersonwellnesscenter [at] emerson.edu (emersonwellnesscenter[at]emerson[dot]edu)
In Collections
Your past due account has been sent to a collection agency. You can reach out to the collection agency directly or the Office of Student Accounts. Former students that are not actively registered but have a balance that is 120 days or older are sent to a collection agency. See Emerson's Collections Policy.
Student Accounts
617-824-8655
bills [at] emerson.edu (bills[at]emerson[dot]edu)
Library Hold
Iwasaki Library
617-824-8668
circulation [at] emerson.edu (circulation[at]emerson[dot]edu)
MA-NIL Entrance Requirement
You have accepted the Massachusetts No-Interest Loan as part of your financial aid award and need to complete your loan Entrance Counseling and Master Promissory Note (MPN). You will receive email communication from the Office of Financial Aid about these requirements when they are available.
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
MA NIL Loan Exit Session
During your time at Emerson, you borrowed a Massachusetts No-Interest Loan (MA NIL). The Massachusetts Office of Student Financial Aid requires that all borrowers who graduate, drop below half-time status, take a leave of absence, or withdraw from an institution from which they received one of these loans, must complete a MA NIL Exit Counseling. This hold will be removed approximately three to five days after completion. To expedite the removal of this hold, please forward your exit counseling email confirmation to the Office of Financial Aid.
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
Media Services Hold
Media Services Center
617-824-8676
media_services [at] emerson.edu (media_services[at]emerson[dot]edu)
Missing FinAid Requirements
You have applied for financial aid and as part of the application process, additional requirements have been requested. You can view a list of your outstanding requirements and submit your documents electronically via the SFS Portal (sfsportal.emerson.edu). If you are unable to upload your documents, you can bring them directly to the Office of Financial Aid (4th floor of 216 Tremont)
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
No Registration Permitted
This hold is typically given to newly admitted students who have not provided proof of high school graduation (for undergraduates), or provided proof of an undergraduate degree (for graduate students).
Admissions Office
617-824-8600
admission [at] emerson.edu (admission[at]emerson[dot]edu)
Payment Plan Delinquent
You have one or more past due payments on your payment plan. Once your payments are caught up your hold will be lifted. Any questions you may contact the Office of Student Accounts.
Student Accounts
617-824-8655
bills [at] emerson.edu (bills[at]emerson[dot]edu)
PLUS/GR PLUS Requirements
Your parent has been approved for a Parent PLUS loan or you have been approved for a Graduate PLUS loan but we have not received a PLUS/Grad PLUS Master Promissory Note (MPN). For a Parent PLUS MPN, your parent must go to studentaid.gov/mpn/parentplus/landing to complete this requirement with their login information. For a Graduate PLUS MPN, you (the student) must go to studentaid.gov/mpn/grad/landing to complete this requirement with your login information.
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
Perkins Hold
During your time at Emerson, you borrowed a Federal Perkins loan. The Department of Education requires that all borrowers who graduate, drop below half-time status, take a leave of absence, or withdraw from an institution from which they received one of these loans, must complete a Perkins Loan Exit Counseling. This hold will be removed approximately three to five days after completion. To expedite the removal of this hold, please forward your exit counseling email confirmation to the Office of Financial Aid.
Financial Aid
617-824-8655
finaid [at] emerson.edu (finaid[at]emerson[dot]edu)
Readmission Hold
You are on a Health Leave of Absence, and are required to submit Health Readiness to Return documentation to studentsuccess [at] emerson.edu (studentsuccess[at]emerson[dot]edu) for the Health Leave of Absence Committee to review before you can be readmitted to the college. This review can take up to two weeks. Please note that there is an option to mail in this documentation, but email is the fastest way to get them to the committee for review. If you mail your documentation, please allow an additional two weeks for review.
Student Success
617-824-8650
studentsuccess [at] emerson.edu (studentsuccess[at]emerson[dot]edu)
SEVIS Hold
A SEVIS hold is typically given to new international students in F-1 visa status prior to the beginning of their first semester on campus. The hold is removed as soon as students complete their SEVIS check in with the Office of International Student Affairs (OISA).
International Student Affairs
617-824-7858
oisa [at] emerson.edu (oisa[at]emerson[dot]edu)
Stdn Responsibility Agreement
You must sign the Student Responsibility Agreement for the current or upcoming semester before you can register or make changes to your courses. See FAQ for more information.
