List of Holds

These holds block course registration and/or transcript ordering. If you have not been notified of your hold and require further information, please use the contact information below. The Registrar's Office cannot lift holds that belong to other offices.

Accept/Decline FinAid Award

This hold is applied to students who still need to either accept or decline their financial aid. Review visual step-by-step instructions (login required).

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

Account Balance

You currently have a balance due on your account and payment arrangements must be made before this hold can be lifted. If you recently paid your balance and would like to expedite the removal of this hold, please contact the Office of Student Accounts.

Student Accounts
(617) 824-8655
bills [at] emerson.edutitle="E-mail bills [at] emerson.edu"

Athletic Equip Owed

These holds are typically given to student-athletes who have not returned their complete uniform.

Emerson Athletics
(617) 824-8490
erin_brennen [at] emerson.edutitle="E-mail erin_brennen [at] emerson.edu"

Career Services Hold

Career Development Center
(617) 824-8586
careers [at] emerson.edutitle="E-mail careers [at] emerson.edu"

Conduct: Reg Blocked

Office of Student Conduct
(617) 824-8620
communitystandards [at] emerson.edutitle="E-mail communitystandards [at] emerson.edu"

Course Evaluation Hold

This hold is applied temporarily at the end of the term and only blocks viewing your grades, or ordering transcripts. It does not block registration. Submit your course and instructor evaluations at evaluations.emerson.edu.

Registrar's Office
(617) 824-8660
registrar [at] emerson.edutitle="E-mail registrar [at] emerson.edu"

Debt Write-Off

You have an old balance on your account that needs to be taken care of. To get this hold removed, this debt will need to be resolved in full. Please contact the Office of Student Accounts to find out the amount of your debt and how to pay it.

Student Accounts
(617) 824-8655
bills [at] emerson.edutitle="E-mail bills [at] emerson.edu"

Direct/Stafford Loan Exit

During your time at Emerson, you borrowed a Federal Direct or Federal Stafford loan. The Department of Education requires that all borrowers who graduate, drop below half-time status, take a leave of absence, or withdraw from an institution from which they received one of these loans, must complete a Direct Loan Exit Counseling via studentaid.gov/exit-counseling. This hold will be removed approximately three to five days after completion. To expedite the removal of this hold, please forward your exit counseling confirmation email to the Office of Financial Aid.

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

EDC Overdue Payment

This hold is typically given to students who either have severely overdue equipment checkouts or payments for equipment loss or damage.

Media Technology and Production
(617) 824-8433
timothy_macarthur [at] emerson.edutitle="E-mail timothy_macarthur [at] emerson.edu"

Endorse Check

A private scholarship or private student loan check has been received by the Office of Student Accounts but must be endorsed by you, the student. Please make arrangements with the Office of Student Accounts to endorse this check payment.

Student Accounts
(617) 824-8655
bills [at] emerson.edutitle="E-mail bills [at] emerson.edu"

Entrance/MPN requirement

You have accepted one or more Federal Direct Loans as part of your financial aid but have not completed your Direct Loan Entrance Counseling and/or Direct Loan Master Promissory Note (MPN). To complete your Entrance Counseling, please go to studentaid.gov/entrance-counseling and to complete your MPN, please go to studentaid.gov/mpn. Instructions for completing these requirements. To view instructions from the Office of Financial Aid, please click here.

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

External Programs

This hold is typically given to students for financial or disciplinary reasons.

Education Abroad & Domestic Programs
(617) 824-8567
abroad [at] emerson.edutitle="E-mail abroad [at] emerson.edu"

Health Hold

A health hold is added to a student's account if the student has not completed the required pre-matriculation health requirements.  Students can see missing items on their Student Health Portal or contact the Center for Health and Wellness for additional assistance.

Center for Health and Wellness
(617) 824-8666
healthservices [at] emerson.edutitle="E-mail healthservices [at] emerson.edu"

In Collections

Your past due account has been sent to a collection agency. You can reach out to the collection agency directly or the Office of Student Accounts. Former students that are not actively registered but have a balance that is 120 days or older are sent to a collection agency. See Emerson's Collections Policy.

Student Accounts
(617) 824-8655
healthservices [at] emerson.edutitle="E-mail healthservices [at] emerson.edu"

Library Hold

Iwasaki Library
(617) 824-8668
circulation [at] emerson.edutitle="E-mail circulation [at] emerson.edu"

MA-NIL Entrance Requirement

You have accepted the Massachusetts No-Interest Loan as part of your financial aid award and need to complete your loan Entrance Counseling and Master Promissory Note (MPN). You will receive email communication from the Office of Financial Aid about these requirements when they are available.

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

MA NIL Loan Exit Session

During your time at Emerson, you borrowed a Massachusetts No-Interest Loan (MA NIL). The Massachusetts Office of Student Financial Aid requires that all borrowers who graduate, drop below half-time status, take a leave of absence, or withdraw from an institution from which they received one of these loans, must complete a MA NIL Exit Counseling. This hold will be removed approximately three to five days after completion. To expedite the removal of this hold, please forward your exit counseling email confirmation to the Office of Financial Aid.

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

Media Services Hold

Media Services Center
(617) 824-8676
media_services [at] emerson.edutitle="E-mail media_services [at] emerson.edu"

Missing FinAid Requirements

You have applied for financial aid and as part of the application process, additional requirements have been requested. You can view a list of your outstanding requirements and submit your documents electronically via the SFS Portal (sfsportal.emerson.edu). If you are unable to upload your documents, you can bring them directly to the Office of Financial Aid (4th floor of 216 Tremont)

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

No Registration Permitted

This hold is typically given to newly admitted students who have not provided proof of high school graduation (for undergraduates), or provided proof of an undergraduate degree (for graduate students).

Admissions Office
(617) 824-8600
admission [at] emerson.edutitle="E-mail admission [at] emerson.edu"

Payment Plan Delinquent

You have one or more past due payments on your payment plan. Once your payments are caught up your hold will be lifted. Any questions you may contact the Office of Student Accounts.

Student Accounts
(617) 824-8655
bills [at] emerson.edutitle="E-mail bills [at] emerson.edu"

PLUS/GR PLUS Requirements

Your parent has been approved for a Parent PLUS loan or you have been approved for a Graduate PLUS loan but we have not received a PLUS/Grad PLUS Master Promissory Note (MPN). For a Parent PLUS MPN, your parent must go to studentaid.gov/mpn/parentplus/landing to complete this requirement with their login information. For a Graduate PLUS MPN, you (the student) must go to studentaid.gov/mpn/grad/landing to complete this requirement with your login information. To view instructions from the Office of Financial Aid, please click here.

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

Perkins Hold

During your time at Emerson, you borrowed a Federal Perkins loan. The Department of Education requires that all borrowers who graduate, drop below half-time status, take a leave of absence, or withdraw from an institution from which they received one of these loans, must complete a Perkins Loan Exit Counseling. This hold will be removed approximately three to five days after completion. To expedite the removal of this hold, please forward your exit counseling email confirmation to the Office of Financial Aid.

Financial Aid
(617) 824-8655
finaid [at] emerson.edutitle="E-mail finaid [at] emerson.edu"

Readmission Hold

You are on a Health Leave of Absence, and are required to submit Health Readiness to Return documentation to studentsuccess [at] emerson.edutitle="Email studentsuccess [at] emerson.edu" for the Health Leave of Absence Committee to review before you can be readmitted to the college. This review can take up to two weeks. Please note that there is an option to mail in this documentation, but email is the fastest way to get them to the committee for review. If you mail your documentation, please allow an additional two weeks for review.

Student Success
(617) 824-8650
studentsuccess [at] emerson.edutitle="E-mail studentsuccess [at] emerson.edu"

SEVIS Hold

A SEVIS hold is typically given to new international students in F-1 visa status prior to the beginning of their first semester on campus. The hold is removed as soon as students complete their SEVIS check in with the Office of International Student Affairs (OISA).

International Student Affairs
(617) 824-7858
oisa [at] emerson.edutitle="E-mail oisa [at] emerson.edu"